There are twenty-six risks for image crisis of civic iteracy.The provinces(municipalities or autonomous regions)encountering severe image crisis in civic iteracy were Beijing etc.in 2011,Fujian,Henan,Hubei, Liaoning,Tianjin and Zhejiang from January to April in 2012.As regards image crisis response of civic iteracy,the key is to reduce image gap(23.88% in 2011),enhance image explanation(76.92% currently),rectify image deviation(30.00% currently),so as to comprehensively lower the risk of image crisis(26.65% in 2011)of civic iteracy.
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