"This report,by using the optimized evaluation index system and analyzing the results of 19843 questionnaires,evaluated and studied the basic public service capability in 38 major cities,and issued the ranking lists and results of satisfactoriness of these cities from nine aspects,which are Basic healthcare and Public Health,Housing guarantee,Public Transportation,Public Security,Social Security and Employment,Basic Education,Urban Environment,Culture and Sports,and Government Services. A series of indices are applied to evaluate in detail the degree of public satisfactoriness with basic public services in 38 major cities,including the index of GDP leveraging satisfactoriness of basic public services,the rising index of cities' satisfactoriness of basic public service,and the development index of satisfactoriness of the basic public service elements. Through detailed studies,the report suggests that the overall satisfactoriness of basic public services of Chinese cities in 2013 is slightly lower than that of 2012. This result is to some degree influenced by the optimization of the evaluation index system of urban basic public service satisfactoriness by the research group this year. However,viewing the whole result,the basic public service satisfactoriness of 38 cities is still at a relatively low level,and imbalances exist among different elements. The report makes the following suggestions. First, cities should accelerate social reform, increase the category and quantity of public service products, raise the temperature of reform to embark on a Warmth Reform, and prevent the enlargement of the inside-wheel-disparity effect . Second, cities should formulate and introduce national standards and indicator system for basic public services as soon as possible, intensify the evaluation and assessment of local governments' basic public services by using certain indicator system, such as the Public Service Satisfactoriness, and lower the importance of GDP in the government performance evaluation. Third, cities should attach more importance to the cultivation and development of the enthusiasm and energy of social organizations and enterprises in supplying public service products, increase the purchase of public services, and enhance the benefit and efficiency of public services. Fourth, improve people's livelihood on the basis of the public attention to basic public service elements. Last but not least, strengthen the statistical analysis of the primary data on basic public services, and improve the degree of scientific soundness of basic public service capability building." <<