The consummate financial customer protection system is an important factor which is weigh international competition of a country finance industry, and an important guarantee of maintaining financial safety and steadies. In recent years, the PBC Xian sub-branch develop positively financial customer rights protection research, publish in succession several articles on financial news, such as 《The Experience of American Financial Customer Protection and Enlightenment 》、《The Analysis of Present Financial Customer Complaints》、《an Discussion of Seven Lines of Defense of Financial Customer Protection System》,obtain attention and favorable comments of theory world、 supervision department 、financial institutions. In view of earlier stage research, the PBC Xian sub-branch adopt a series of pertinent measurement, promote experimental unit of area under Shaanxi province's jurisdiction financial customer protection, acquire initial effect,shape Xian pattern of financial customer protection. <<