There are six risks of image crisis of civil administration：basic living assistance，welfare institutions management，funeral and interment，registration of marriage，welfare lottery management and disaster relief work. These six aspects constitute the Risk Map. These six aspects constitute the Risk Map. At present，the analysis of the image crisis degree and social responsibility accident rate shows that the three most prominent problems are abusing service objects，profiting illegally and corruption of officials. As regards the richest low-income families’ problem in aspect of the image injustice，the key is to be committed to solve those injustice problems. As regards abusing service objects problem in aspect of the image death，the key is to be committed to improvement. As regards the image deviation degree and multiple judgement relationships，the key is to be committed to build a comprehensive risk management system，combined with the regularity from the Risk Map.