家庭综合服务是广东社会工作服务体系中非常重要的组成部分,也是占据较大社会服务开支的服务领域。它的推行是政府、高等院校与社工机构多方力量推动的结果,也是政府、学界与NGO尝试在转型时期更加有效回应民众社会福利需要的结果。从广州的经验来看,家庭综合服务政策的演变经历了试点阶段和全面铺开阶段两个时期,其中也反映了家庭综合服务从渐进式发展向大跃进发展的历程。从服务推行现状来看,在一些社区资源匮乏、弱势群体集中的街区,家庭综合服务在增进社区互助、关爱与社区和谐方面发挥了重要作用。然而,由于整个服务还处于起步阶段,在当前家庭综合服务中,来自街道、社会工作机构、评估方与社工等利益相关方的限制影响了家庭综合服务社会福利供给功能的有效发挥。了解这些限制,对于推动未来家庭综合服务的顺利开展,提升社会服务质量与成效有重要意义。
<<Family Integrated Service is one of the most important parts of the Guangdong social work services system,and it also occupies a larger expenditure on social services areas. Its implementation is the result of the promotion from the government,higher education institutions and social work organizations,and it also reflects the fact that the government,academic and NGO’s attempt to respond more effectively to the social welfare needs of the people during the transition period. From the experience of Guangzhou,the evolution of family integrated service policy has undergone two periods,the pilot period and the spreading period,which also reflects the process of family integrated service development from the gradual development to the great leap forward. From the service implementation of current situation,family integrated service play an important role in promoting community solidarity,caring and harmony,especially in the communities that lack of resources and disadvantaged groups concentrated. However,since the entire service is still in its infancy,family integrated service face many pressures from different stakeholders including the street governments,social work agencies,social workers and evaluators,which affects the social welfare supply of family integrated service function effectively. Understanding these constrains makes it useful to promote the development of the family integrated service smoothly and also important to enhance the quality and effectiveness of social services.
<<Keywords: | Social WorkSocial WorkerSocial Work ServiceFamily Integrated Service CentreSocial Welfare Needs |