项目化运营被认为是提升社区服务中心运作专业性和效率的重要路径,但实践中对项目化运营的理解往往存在偏差。本文以深圳的实践为例,探讨了对社区服务中心项目化运营的本质及实现路径。本文提出,社区服务中心的项目化运营是指在资源有限的条件下,社区服务中心的运营者以解决社会问题为目标,通过开发和实施公益项目的形式来提供专业社工服务、促进社区发展的管理与运营方式。社区服务中心项目化运营的路径选择可以分为三个阶段:第一阶段由活动到项目,是单个社区服务中心自主进行项目研发和实施阶段;第二阶段由项目到组织,探讨社区服务中心的项目如何扎根社区;第三阶段是项目的品牌化拓展,即如何将一个中心的项目变成机构品牌并拓展到多个中心。
<<Although it is viewed as an important approach to enhancing the professionalism and efficiency of community service center operation,in practice,unanimity has not been reached with regards to the understanding of how to operate community service centers by projects. This paper takes the practice in Shenzhen as an example and discusses the essence of and the approach to operating community service centers by projects. It points out that operating community service centers by projects refers to the mode of management and operation where community service center operators,with limited resources,provide professional social services and promote community development by developing and implementing not-for-profit projects aimed at solving social problems. It can be carried out in three stages:first,from activities to projects where individual community service centers independently develop and implement the projects;second,from projects to organizations where efforts are made to enable projects organized by community service centers to take root in the communities;third,promote the projects as brands,namely to turn the projects in one community service center into institutional brands and promote them to other community centers.
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