本文通过问卷调查、与公办和民办服务机构代表座谈及实地走访,分析总结目前广州市残疾人服务机构从业人员不稳定的主要原因为:工作需要专业知识和技能,但没有对应职称,无法得到专业肯定;缺乏专业指导,职业发展不明确;工作辛苦但工资低,社会尊重度低。产生这些原因的背景,一是缺乏对行业的正确定位,二是缺少对从业人员应有的政策支持。对此,笔者提出“规范残疾人服务行业行为”“畅通专业提升途径,提高人员福利待遇”和“加强政策和宣传扶持,提高社会认同和尊重”等建议。
<<The report discusses the reasons for high turnover rates of the employees of Guangzhou’s disabled people service organizations according to questionnaire survey,focus group interview and field work. Lack of professional recognition,insufficient professional guidance,low salary and inadequate social respect together lead to the staff loss. The fundamental reasons for this situation are the deficiency of industrial orientation and relevant policy support. Therefore,the report proposes three suggestions to improve these problems:regulating the code of conduct in this industry,establishing professional development channel,increasing employee’s remuneration,and enhancing policy support to boost social respect.
<<