随着经济的快速发展,一系列社会矛盾和社会问题也在不断积聚,人们赖以生存的环境、医疗、食品、教育、安全都成为人们日常热议的焦点话题。为具体考察人们对社会热点问题的态度和看法,上海交通大学舆情研究实验室社会调查中心于2016年3月采用计算机辅助电话调查系统(CATI)进行了全国性的社会热点问题调查。调查结果显示:公众对环境污染、社会治安、食品安全、医疗服务、领土安全、教育现状、物价等问题的关注度较高;对反腐倡廉、户籍改革以及社会治安的满意度较高,对房价、延迟退休政策的满意度较低;对未来五年的就业形势的预期相对悲观,但对反腐败、教育改革等问题的预期相对乐观。进一步考察公众的信息来源媒介发现,以传统媒体作为获得新闻资讯主要渠道的群体对反腐倡廉问题、全面二孩政策、领土安全问题的关注程度显著更高,以新媒体作为获得新闻资讯主要渠道的群体对教育问题、就业问题、延迟退休问题的关注程度显著更高;以传统媒体为新闻资讯主要来源的群体对大多数社会热点问题的满意度均值显著更高。公众社会安全感以及公众对中央政府和地方政府工作的满意度受社会热点问题满意度、收入和人口学变量的显著影响。
<<Series of social conflicts and social issues has accumulated as the economic develops,and environment,medical care,food,education,and safety that people are reliable to has become the most concerned topics. To investigate residents’ attitudes towards some social issues,the social survey center of Shanghai Jiaotong University has conducted a national CATI survey in March 2016. The survey results showed that the public paid great attention on the environment pollution,social security,food safety,medical care,territory safety,education situation,price levels,and so on. People were satisfied with the anti-corruption,household policy revolution,and social security,but less satisfied with real-estate price and the delayed retirement policy. They were relatively pessimist to the job market in the next five years,but optimistic to the anti-corruption and education reformation. Considering the information recourse of the public,it was found that those who relied on traditional media paid more attention on the anti-corruption,birth-control policy,and territory safety issues,while those who relied on new media paid more attention on education,employment,delayed retirement policy and so on. The satisfaction with most social issues was also higher among those who obtained information from traditional media. The public social security perception and government satisfaction were influenced by the satisfaction with basic social issues and income.
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