This report，by using the optimized evaluation index system and analyzing the results of 24554 questionnaires，comprehensively and thoroughly evaluates and studies the basic public service capability in 38 major Chinese cities，and issues the ranking lists and results of satisfactoriness of these cities in 2016 from nine aspects，which are Public Transportation，Public Security，Housing Guarantee，Basic Education，Social Security and Employment，Basic Healthcare and Public Health，Urban Environment，Culture and Sports，and Government Services. A series of indices is applied to further study the degree of the public’s level of satisfaction with basic public services in 38 major cities，including the index of GDP leveraging public satisfactoriness index for basic public services，the rising index of the degree of public satisfaction with basic public services，and the development index of public satisfactoriness index for basic public services elements. Through detailed studies，the report suggests that the overall satisfactoriness index for basic public services in Chinese cities in 2016 （61.49）is higher than that in 2015 （58.74）. The data analysis of the survey shows that the satisfactoriness index for public services is an objective reflection of the actual condition of public services，thanks to the representativeness of the subjective index system. Thus，the degree of satisfaction can accurately reveal the objective quality of public services，not merely the public’s subjective evaluation of them. The report makes the following suggestions. Aiming for the overall implementation of the equalization of public services，governments at all levels should adhere to the idea of innovative，harmonious and shareable development，grasp the demand side of basic public services accurately，promote the reform of the supply side of public services，promote the overall development of basic public services in the economic new normal state，improve the consumption environment to release the consumption potential，construct the supervision and performance evaluation system of basic public services，and advance the comprehensive，balanced and sustainable development of the economy and society.